10 Promises To Wagoneer Buyers

Promises 1-5

1. Only dealers that earn a "Customer First" award for excellence by J.D. Power will be allowed to sell the Wagoneer. 

2. The sales process will be high-tech and efficient. Jeep aims to achieve this using tablets and full integration to digital communication. 

3. Dealers will be staffed with Certified Wagoneer Ambassadors. In order to become certified, a sales or service associate must complete more than 90 hours of training and pass exams to ensure that he or she truly understands the brand, the cars, how they can be used, and how they can be equipped.

4.  Every Wagoneer and Grand Wagoneer will also be sold with a full tank of gas. 

5. The vehicle will be thoroughly cleaned at delivery and after servicing and will be returned with radio, seating, climate, and other settings left as the customer had them. This sounds like something that should happen already, but in reality, it's something very few dealers do.

Source: https://carbuzz.com/news/jeep-makes-10-promises-to-wagoneer-buyers

Promises 6-10

6. Further the technological experience but also caters to the unique times we're living in, as remote showrooms, test drives, and delivery services will be available too. 

7. An appropriate loan vehicle will be provided when your Wagoneer needs to be left at the dealer.

8. Jeep will be proactive in using remote services and diagnostics to schedule services and updates - including over-the-air updates and remote diagnostics. 

9. When customers are in the showroom or service lounge, Wi-Fi and phone charging services will be provided free of charge, along with "high-quality beverages and snacks".

10. Wagoneer Client Services will provide 24/7 customer support and five years of maintenance. Concierge support and roadside assistance will always be available too.



Source: https://carbuzz.com/news/jeep-makes-10-promises-to-wagoneer-buyers