Customer Testimonials
We use it as a service center for our Jeep Gladiator. These guys are top-notch for sure
Hector Garcia was the sales consultant that helped us. He was super nice and very helpful, described everything we weren’t sure about. I really recommend him if you’re looking into getting a car!
I recommend Hector Garcia he will keep it real with you from the minute you walk in till the moment you drive off the lot. It was my first time getting a car, he made the process very understandable as a first timer. And it went smoothly, he’s a very good person indeed
I had a superb experience buying a car there. I'm a single woman in my early seventies trying to buy a used car by myself. A red light runner hit me. I'm ok, but my favorite car of 18 years was totalled. The salesman Mark went above and beyond. Ive sold cars years ago, plus I'm now a business owner myself. Mark was looking to sell me a car...assertive, but not pushy. He and his sales manager Joshua Salta did whatever I needed to do to make me feel comfortable. Not only did they agree and help ... Read More Google - Aug 11, 2026
Hector Garcia was awesome!!!! Thanks for the great experience!!!
The service advisor Robert has always been amazing to work with. He goes above and beyond every time. THE BEST!
Marvin is the best service advisor I've ever had! I've been to Chapman for 20 years!
Chapman Jeep has been great. Marvin has always taken wonderful care of me and my Gladiator. These guys get me in and out without any hassle.
efficient
I took in my 21 Dodge ram because it was calling for a service shifter and was not properly working. Marvin Solanos, the service advisor Assisted with getting the right tech to troubleshoot the problem, he fixed the problem in a timely manner and also fix another problem that was ongoing with the truck. Marvin made the repair really affordable for my needs. I will definitely be recommending Marvin to any of my friends and family and will be going to him for next time any of my vehicles need a service.
Marvin did a great job taking care of me. Drop off was easy and my Jeep was ready before it was promised. Communication was clear and everyone in the service department was great to deal with!
Ricardo is a good worker and the whole process was smooth and the customer service was splendid.
Leanna best service agent at this Dealership
Great customer service. They always have my jeep in and out fast.
Marvin was great to work with. Bring your truck here, if you want the best service!!
Marvin was great to work with. I highly recommend bringing your Truck to this man for service.
Great experience! Stephanie was so helpful and friendly!
Even though I didn’t buy a car, Devan was a great Help and I recommend him
These guys were very helpful to me in buying my car Vinny,…Hector Garcia and I think Mark one of the managers ? They went above the call of duty , KUDOS
These guys are awesome ,quick to answer my questions . Kudos to Hector. We first started kinda of rocky but he turned out to be very helpful . Vinny was very helpful and persistent. If he had not kept up with me about buying a car I don’t think I would have bought one right now .
Zach was great!
I had a positive experience. Marvin and the team did a great job. Thank you guys!
I want to thank Hector. He helped me out so much with my new purchase of my vehicle. Even stayed late to help make sure that I was comfortable with my purchase. I highly recommend looking for him on your next purchase.
As always, great customer service. They are always hands on. I always take my car for service to them because they help me and explain to me any little details. They do a great job, they are fast, and communicate at all times. 100% recommended
Great experience with this dealership.. extremely simple and smooth purchase process. Big shoutout to Dakota for making everything as simple and painless as possible.
Fast and efficient. Will always take my vehicle here
I had a great previous service experience so looked to Chapman for a new Ram 3500 purchase. Mark Clase in sales was no nonsense and got me handled quickly and professionally
Our experience with Hector Garcia on the purchase of a pre owned vehicle was 5 star in all aspects. Hector was professional, knowledgeable and kept our needs his priority. There was no pushy typical sales act which helped make the experience 5 star.
I have worked with two Chapman dealers; Chevrolet & Dodge, both fleet sales teams are awesome, Linda Seamans at Chevy and James Duet at Dodge. In both cases the service departments are equally awesome. I highly recommend ALL of the Chapman family of dealerships, it seams to be a culture to treat you fairly and with the utmost care and respect!
I've worked with service advisor Leanna for several years. She's been awesome to work with. She always returns my calls, keeps me updated on the issues with my vehicle, she's able to explain the technical issues in layman's terms. I know and understand the issues so I can make the proper decision in my best interest versus it being a big surprise at the end of the day. She's been wonderful to work with.
The easiest, quickest buying experience ever. Highly recommend purchasing a vehicle at a Chapman dealership
Sales team was good, finance worked with us. Definitely not pleased with the "final detail" unwipped Pillars and dusty mirrors and coolant overfilled by about a quart. Other then that was good 👍
Great place to get you back on the road fast and easy to work with
Jim over in the parts departments has been very helpful and knowledgeable. Thanks again for assisting and getting me the answers I need. Highly recommend
Had a good experience very punctual i was assisted by Hector Garcia really easy to work with and got me in and out in a new vehicle!
This place is so massive it has its own ZIP code.
From the initial call to completion they are an awesome group of people. Diane was awesome got me setup with my appointment. Zachary the service personel was able to answer and fulfil all my request no issues. Thank you guys again.
Easy in and out.
Stephanie has great customer service and was great help with my jeep service appt! Toms was great support to drop me off at my destination while my vehicle was serviced. Great team at this dealership!
Leanna is awesome, she always takes great care of me and gets my Jeep in and out quickly!!!!
Great service, detailed oriented and Chance my service rep at Scottsdale location is spot on!
Customer service was great, fair pricing, willing to negotiate and use additional items for trade-in
It’s been over 10 yrs since I stepped foot on dealer property and have things changed. I connected with Hector G prior to arriving and set up a test drive with him. Hector was very knowledgeable, personable and genuinely a nice guy. I take issue with pushy sales people but this interaction was smooth and stress-free. And Josh who helped with the financing part has a long history in the auto industry and there is a reason why. I stated my boundaries and conditions and both gentlemen met those plus. This transaction was most definitely a 5 ⭐️ !!! Thank Hector and Josh ... Read More Google - Jun 14, 2026
I had to pick up some odd screws for my Ram and worked with Jason in parts. He was so unbelievably patient and helpful. I couldn't find them online, he couldn't either so he called Mopar support and they found the screws and had them about a day later. I picked them up and he went to the truck to validate they were the correct screws also. This is above and beyond service and it's so appreciated.
Chapman Dodge Jeep Chrysler in Scottsdale has helped me understand and grasp knowledge on my 2018 Jeep compass Limited. It’s the first time I’ve had a car with all the technologies it has and they’ve helped me not only explain what certain things will help with but also showed me how I can help save myself in the long run by doing the little simple things to help. Keep me safe and my son safe but also the wear and tear it’ll help save on wearing and tear. Thank you, Jordan one of the service advisors and ... Read More Google - Jun 10, 2026
Hector was very helpful and very responsive. He went out of his way to get the deal we needed. Thank you also to Jake. What a great team!
Scheduled to have a recall completed on our Ram pickup. David Flores was our service advisor. He was so kind and helpful. He kept me updated the entire time. Mr Flores represents your company very well.
I recently purchased a truck from Chapman Dodge and had an excellent experience working with Hector. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right truck for my needs rather than just making a sale.
Hector took the time to answer all of my questions, explain the different options available, and made sure I was comfortable throughout the entire process. He was straightforward, honest, and easy to work with, which made what can sometimes be a stressful experience feel simple and hassle-free.
The entire purchase process was smooth, efficient, and ... Read More Google - Jun 10, 2026
I flew from Los Angeles to Phoenix to the dealership to purchase the car nothing but excellent professional, courtesy, and assistance and help from everybody there this personal review I want to talk about Phil who is the gentleman that sat down for two hours with me and explained everything about the car took his time. He’s pretty much a walking cyclopedia for the Jeep Cherokee. I don’t know about the other cars, but he knew everything in anything about the car. Any question I had which was many he explained it to me the next day I ... Read More Google - Jun 6, 2026
Dealing with the service team was a great experience. They took care of me quickly and promptly provided me accommodations and we’re friendly and efficient the whole way through.
Hector Garcia was definitely awesome and made the transaction so smooth!! Great job
Just bought a 2022 Jeep Wrangler from Hector and am so happy! He was so kind and helpful throughout the whole process! Would highly recommend, thank you Hector!
Marvin my service representative took care of the warranty issue I had with my Jeep. Easy to work with and very professional. The type of customer service that will have me coming back. Yes I recommend Chapman Dodge Chrysler Jeep.
Hector was great to work with. If you come to this dealership ask for him. He takes care of all the details to make you are happy with your purchase. Thanks again Hector!
Hector Garcia was great throughout the process. We ended up purchasing a truck and he was patient through all of our questions. I would use Hector any time to buy a truck.2026 DODGE RAM 1500 Tungsten. Great job Hector!
Crash Tonn is great to work with. No pressure sales. Easy to work with. Very personable. Thanks for a great experience.
Service was speedy! I had an appointment scheduled at 11:45 for an oil change and was checking out an hour later, with my results from my free inspection.
Stephanie at Chapman Scottsdale was great again today! She has helped me on almost all service for the last five years, and always been exceptional. This time with 70k miles, a number of things needed done. She was great at helping me think about what could be done now vs later. When it came time to do the work, she helped expedite things given my schedule. And given she knew it was a lot of work, she went ahead and got it washed, which it needed badly. Thx Stephanie!
Very friendly and knowledgeable service consultants.
My service advisor was wonderful , service did a great job and even washed my Jeep!!
Came here to visit and originally from Abq Nm and had some concerns with my batteries and issues. Leanne at service took care of me and was super friendly and careful when taking care of me. Thank you for showing outstanding service with a great smile. Thanks again
Vincent doras provided an excellent experience from start to finish. He was professional, patient, honest, and worked very hard to help me throughout the whole process. He answered all my questions clearly and made me feel comfortable with the deal. I truly appreciate the effort and customer service he provided. I would definitely recommend him to friends and family. Thank you again for all your help!
Jordan was awesome. Professional, helpful, patient and nice. Good dude and made a usually frustrating process bearable.
Robert was great and he got my car done early
Had a great buying experience, and every service experience since has been great as well. Great culture. Highly recommend.
I posted 5 stars. Thats all they allowed.
Well Alvin is a PRO. He is nice, polite, non pushy, and puts customer at ease as if he is having a conversation with a friend.
Smart as a whip too.
I would definitely buy another car from him.
Emillio is too a Professional with an engaging personality.
I'd buy another car from him, but if he wanted to haggle over throwing in
$179.00 floor mats, Id call for his and the man in the cowboy hat's firing and for installing Alvin in his place..
When I bought a Porsche Macan S ... Read More Google - May 19, 2026
Robert Burgos is a great service advisor
Zach is my service advisor and he does a great job!
I went in for oil change on my 2020 Dodge Durango. I met with my service advisor Leanna who greeted me with a welcomed smile. I had some questions about my service plan on my Durango and she answered all my questions. The service is done quickly and efficiently and I was very pleased with everything.
Robert is amazing coming back soon for oil change or etc.
Excellent customer service from our service advisor Leanna Pattison
I always bring my truck in for service here. Consistently friendly, professional and timely. A special shout-out to Leanna Pattison as my service advisor. I feel like my vehicles needs are safe and reliable in her hands.
Marvin was courteous and took care of everything as discussed. This dealer seems to be well run and consistently provides great service
robert who help my 2016 cherokee was amazing to guide what are need to be done and explain why do i need flush my coolant and what important is spark plug is …. and what need to be done in the next visit
robert who help me the best in guide what are need to be done and what i need to look for to make sure for the next service
Best customer service got my Durango fixed right away
Chapman's Service Department is clean and efficient. David, our service manager was excellent. We were able to get our warranty work done quickly and correctly. Thanks.
Great service team , very helpful and efficient great help from Braulio and Brian.
Robert in Service is terrific along with the techs who worked on my 2011 Grand Cherokee. Completed the work ahead of schedule. Great service group, highly recommended
Go see my boy Anthony G! He’s been in the business a long time. No games. Thanks for being a good listener!
I had a great experience buying a new vehicle. The Chapman team was helpful, knowledgeable, and never pushy. They gave me a very good deal and it was very fast ..whole process was less than 2 hours. This was the first new vehicle purchase experience that wasn't painful in any way. Highly recommend.
I had a great experience at Chapman thanks to CRASH, my salesperson. He was amazing from start to finish—professional, helpful, and easy to work with. The whole process was smooth and stress-free, which made a big difference. I highly recommend asking for CRASH if you’re looking for a great car-buying experience!
Friendly, Fast, and Easy. Perfect experience!
We had a great experience working with Tim Davis and Anthony Casias. Tim was quick to respond and made scheduling easy as we explored an offer to purchase our Ford Bronco. When we met with Anthony, he was thorough, professional, and took the time to walk us through the process, making everything feel clear and straightforward. Although we ultimately chose another bid, their service, responsiveness, and professionalism truly stood out. We’re grateful for the experience and will definitely reach out when we’re ready to purchase a vehicle in the near future. Highly recommend working with this team!
I had a very good experience at Chapman for a warranty repair. I was cautious as I had very negative experiences at Air Park Dodge, but this turned out to be the total opposite. They provided a ride home after dropping the car off, communicated every step of the way, and the car was fixed in the time frame described. Thank you, Chris Cooley, for a pain-free process.
My wife and I bought our first real car with Chapman and we would highly recommend them. Hector in sales and Nick in finance went above and beyond to help ensure we felt comfortable with our purchase without being pushy. They were transparent and patient and put our needs first which we greatly appreciated.
I recently brought my vehicle to Chapman Dodge Jeep in Scottsdale for an oil change, and I had a great experience from start to finish. The service was quick and efficient. I was an hour ahead of schedule, which I really appreciated. The staff was friendly and professional, making the whole process smooth and hassle-free. The waiting room is also very nice and clean, which made the short wait comfortable. It’s always a plus when a dealership takes pride not only in their service department, but also in creating a welcoming environment for customers. Arizona last week
They really take the time to help you and explain everything clearly. Thank you.
